{"id":366,"date":"2026-05-17T00:54:05","date_gmt":"2026-05-16T23:54:05","guid":{"rendered":"https:\/\/gpprivateservicestest.wordpress.com\/?page_id=366"},"modified":"2026-05-17T00:54:05","modified_gmt":"2026-05-16T23:54:05","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/gpservices.milliwaysmedia.co.uk\/?page_id=366","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong><span style=\"text-decoration: underline\">PRIVACY POLICY<\/span><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Last updated: 1 May 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">GP Private Services is committed to protecting and respecting your privacy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book an appointment or receive medical services from us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We process personal data in accordance with the UK General Data Protection Regulation, the Data Protection Act 2018 and applicable professional, regulatory and medico-legal obligations.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Who We Are<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">GP Private Services is the trading name of SANA AGGARWAL LTD.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Company registration number:<br>09087861<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Registered in:<br>England and Wales<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Data Controller:<br>SANA AGGARWAL LTD trading as GP Private Services<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Data Protection Lead:<br>Dr Sumit Aggarwal<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Registered office:<br>60 Abbotsbury Road<br>Broadstone<br>Dorset<br>BH18 9DD<br>United Kingdom<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clinic address:<br>GP Private Services<br>Clarendon Health<br>111 Longfleet Road<br>Poole<br>BH15 2HP<br>United Kingdom<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:<br>admin@gpprivateservices.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:<br>01202 026073<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mobile \/ WhatsApp:<br>07733 827955<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website:<br>www.gpprivateservices.com<\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Information We Collect<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We may collect and process the following information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information you provide directly may include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Full name<br>Date of birth<br>Address<br>Email address<br>Telephone number<br>GP details<br>Emergency contact details where relevant<br>Medical history relevant to assessment or treatment<br>Medication history<br>Allergies<br>Appointment information<br>Enquiry details submitted by website form, email, WhatsApp, telephone or booking system<br>Clinical photographs where clinically relevant and with appropriate consent<br>Payment information, processed securely through third-party providers<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Information collected automatically through our website may include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">IP address<br>Browser type<br>Device type<br>Pages visited<br>Website usage information<br>Cookies and similar technologies<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Children\u2019s Information<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Where we provide care to children, personal data may be provided by a parent or guardian.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We handle children\u2019s information with particular care and only process information needed to provide safe and appropriate care, manage appointments, communicate with parents or guardians, and maintain accurate clinical records.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>How We Use Your Information<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We use your personal information to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Provide safe and appropriate medical care<br>Assess suitability for consultations, procedures or treatments<br>Arrange and manage appointments<br>Communicate with you about your care<br>Maintain accurate clinical records<br>Provide prescriptions, referrals, letters or reports where clinically appropriate<br>Process payments<br>Respond to enquiries<br>Improve our website and services<br>Meet legal, regulatory, professional and medico-legal obligations<br>Send service updates, review requests or marketing communications where we have an appropriate lawful basis or consent where required<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We only collect information that is necessary to provide healthcare services safely and effectively.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Legal Basis for Processing<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We process personal data under one or more of the following lawful bases:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Performance of a contract or steps prior to entering into a contract<br>Legal obligation<br>Legitimate interests in operating and improving our services<br>Consent where required, for example for certain optional uses such as clinical photography, marketing or non-essential cookies<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Health information is special category data. We process special category health data where necessary for the provision of healthcare, medical diagnosis, treatment and the management of healthcare services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where consent is relied upon, you may withdraw consent at any time. Withdrawal of consent will not affect processing that has already taken place lawfully before consent was withdrawn.<\/p>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>Clinical Photographs<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Where clinically relevant, photographs may be taken to support assessment, diagnosis, treatment planning, monitoring, referral or clinical record keeping.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Clinical photographs will only be taken, stored or used in accordance with clinical necessity and appropriate consent.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Photographs used for teaching, marketing, website, social media or promotional purposes would require separate explicit consent.<\/p>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>Booking Systems, Clinical Systems and Third-Party Providers<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We may use secure third-party booking, clinical record, payment, laboratory, communication and IT systems to manage appointments, records, payments, test requests and patient communications.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These providers may process personal data on our behalf and are expected to comply with applicable data protection legislation and appropriate confidentiality and security requirements.<\/p>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>Communication by Email, Telephone and WhatsApp<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We may communicate with you by email, telephone, SMS or WhatsApp where this is necessary to respond to enquiries, manage appointments or support your care.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you contact us by WhatsApp or email, please avoid sending highly sensitive medical information unless requested. Messages may be stored as part of your enquiry or clinical record where relevant.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will only send marketing messages, newsletters or review requests where we have an appropriate lawful basis or consent where required. You can opt out of marketing communications at any time.<\/p>\n\n\n\n<ol start=\"9\" class=\"wp-block-list\">\n<li>How We Store Your Data<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We take appropriate technical and organisational measures to protect your personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your data may be stored using:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Electronic medical record systems<br>Secure booking systems<br>Secure email systems<br>Password-protected systems<br>Encrypted or access-controlled devices<br>Secure third-party healthcare, laboratory, payment or IT systems where required<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Access to personal data is restricted to authorised personnel only.<\/p>\n\n\n\n<ol start=\"10\" class=\"wp-block-list\">\n<li>How Long We Keep Your Data<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We retain clinical records in accordance with professional, regulatory and medico-legal guidance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Typical retention periods may include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adult clinical records: normally at least 8 years after the last contact<br>Children\u2019s clinical records: normally retained until at least the patient\u2019s 25th birthday, or longer where clinically or legally required<br>Financial records: normally 6 years<br>General enquiry records: normally up to 12 months unless they become part of the clinical record<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Records may be retained for longer where required for legal, regulatory, insurance, safeguarding, clinical or medico-legal reasons.<\/p>\n\n\n\n<ol start=\"11\" class=\"wp-block-list\">\n<li>Sharing Your Information<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We may share your information where necessary with:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Healthcare professionals involved in your care<br>Your NHS GP or other clinician, where appropriate<br>Laboratories or diagnostic providers<br>Referral services or specialist providers<br>Payment providers<br>Booking system providers<br>IT and website service providers<br>Regulatory authorities where required by law<br>Medical indemnity organisations where necessary<br>Legal or professional advisers where required<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell or rent your personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All third parties are expected to respect the security of your data and comply with applicable data protection legislation.<\/p>\n\n\n\n<ol start=\"12\" class=\"wp-block-list\">\n<li>International Transfers<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Some third-party systems or service providers may store or process data outside the UK.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where this occurs, we will take steps to ensure appropriate safeguards are in place, such as adequacy arrangements or approved contractual protections where required.<\/p>\n\n\n\n<ol start=\"13\" class=\"wp-block-list\">\n<li>Website Cookies<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Our website may use cookies and similar technologies to improve website function, understand website usage and improve user experience.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cookies may collect information such as:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Website usage statistics<br>Visitor behaviour<br>Device information<br>Browser information<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You can manage cookie preferences through your browser settings. Where non-essential cookies are used, appropriate consent controls should be provided.<\/p>\n\n\n\n<ol start=\"14\" class=\"wp-block-list\">\n<li>Data Security<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We use appropriate technical and organisational safeguards to protect your personal data.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">These include:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Secure systems<br>Password protection<br>Access controls<br>Encryption where appropriate<br>Restricted access to clinical records<br>Confidentiality procedures<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure.<\/p>\n\n\n\n<ol start=\"15\" class=\"wp-block-list\">\n<li>Your Rights<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Under UK data protection law, you have rights including:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The right to request access to your personal data<br>The right to request correction of inaccurate data<br>The right to request deletion of data where appropriate<br>The right to restrict processing in certain circumstances<br>The right to object to processing in certain circumstances<br>The right to data portability where applicable<br>The right to withdraw consent where processing is based on consent<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some rights are not absolute. For example, clinical records may need to be retained for legal, regulatory, professional, safeguarding or medico-legal reasons.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your rights, please contact us using the details below.<\/p>\n\n\n\n<ol start=\"16\" class=\"wp-block-list\">\n<li>Complaints<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">If you are unhappy with how we use your data, please contact us first so we can try to resolve the issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You also have the right to complain to the Information Commissioner\u2019s Office.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ICO website:<br>https:\/\/ico.org.uk<\/p>\n\n\n\n<ol start=\"17\" class=\"wp-block-list\">\n<li>Changes to This Privacy Policy<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We may update this Privacy Policy from time to time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The latest version will always be available on our website.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We review this Privacy Policy from time to time and will update it where our services, systems or legal obligations change.<\/p>\n\n\n\n<ol start=\"18\" class=\"wp-block-list\">\n<li>Contact Details<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Dr Sumit Aggarwal<br>GP Private Services<br>Clarendon Health<br>111 Longfleet Road<br>Poole<br>BH15 2HP<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:<br>admin@gpprivateservices.com<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone:<br>01202 026073<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Mobile \/ WhatsApp:<br>07733 827955<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00a9 2026 GP Private Services. All rights reserved.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This website is for information only and does not replace a medical consultation. GP Private Services is not an emergency service. If you have an urgent medical concern, please use NHS 111, 999 or your nearest emergency department as appropriate.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>PRIVACY POLICY Last updated: 1 May 2026 GP Private Services is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, book an appointment or receive medical services from us. 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